Programmes

From salesman to head of sales

Every programme is written for the client, not adapted to it. The frameworks are ours; the examples, worksheets and role-plays are built on your products, customers and numbers before anyone walks into the room.

FlagshipOpen programme ForNational Sales Managers, Heads of Sales, Divisional and Regional Sales Managers carrying a P&L, Heads of Trade Marketing, Key Accounts and ChannelsFormatTwo days, 14 contact hours, 25 seatsNextPart 1: 2 & 3 December 2026, Le Méridien Dhaka

Leading the Commercial Engine

The higher you go, the fewer people there are to think out loud with. This programme puts senior sales leaders in a room with two people who have sat in that chair — closer to coaches than trainers — and with peers facing the same decisions.

  • Route to market
  • Customer and distributor management
  • Sales planning and target setting
  • Sales analytics and decision making
  • People management
  • Business continuity and risk

Led by Numayer Alam, with Sami Ashraf. Every participant leaves with a 90-day plan and has a one-to-one follow-up within six weeks. Also available in-house.

Full programme →
FlagshipIn-house ForTrade marketing, sales and brand teamsFormatMulti-part workshops; also run as an open programmeDelivered forACI Consumer Goods (June 2026), Square Toiletries (August 2026)

Trade Marketing Excellence

Trade marketing is where brand strategy meets the shop floor. This programme gives teams the tools to plan and execute it well.

  • The role of trade marketing, and how it links brand, sales and the customer
  • Outlets, shoppers and channels: where to play and how to prioritise
  • Designing trade promotions that pay back, and measuring them
  • Visibility, merchandising and execution standards at the point of sale
  • Using data to plan, track and decide
  • Building a live trade marketing plan during the programme

Followed by a post-training capability report and a 30-day support programme.

In-house ForTerritory sales officers and the managers who coach themFormatTwo days (or one) per region, up to 30 per batch, delivered region by regionVersionsFMCG (outlets and distributors) and dealer-led (dealers, showrooms, influencers and projects)

Winning in Sales

Field officers and their managers learn the selling and execution standard together on Day 1, so that both sides of a work-with day use the same language. On Day 2 they split: the officers go into the market on a channel task while their managers stay for a block of their own on coaching, distributors and targets. Everyone comes back together to present what they found.

  • Why we sell: roles along the ladder, and the trusted consultant
  • CRAVE — coverage, route to market, availability, visibility and engagement — outlet by outlet and across the territory
  • The outlet call: a structured call routine, the store check and handling grievances
  • Channels: shopper missions, and different plans for different channels
  • Persuasion pitches, demonstrated and played in front of the room
  • Managing, training and coaching salespeople; performance management; technology in sales

Every participant receives a programme handbook. A full field manual is available as an option.

In-house ForRegional, divisional and national sales managersFormatThree months, one training day a month, three rooms

Running the Region

Regions built fast are often run by managers promoted fast. The biggest gain is one standard for how a region is run — the same way of reading the market, setting the number, managing the distributor and coaching the field, in every region.

  • One theme a month, taught at two levels on the same day. Leaders learn to design the system; regional managers learn to run it.
  • Month 1 — the market: where the business is, and how it is served.
  • Month 2 — the number: setting it, phasing it and steering by it.
  • Month 3 — the partners and the people: the distributor as a business, and the team that serves him.
  • Division huddles close every day: each divisional manager turns the day into a 30-day plan with his own regional managers.
  • It ends with the divisions presenting their 90-day plans to the head of sales.
In-house ForField teams in microfinance, financial services and development organisations, and the managers who lead themFormatTwo days with a morning in the market, a pilot with your training team, and a follow-up three months later

Next-Level Selling

When customers have choices, the field officer has to sell. This programme is built from time spent in the field with your teams — walking member visits, sitting in branches — before anything is designed.

  • Winning and keeping customers who can go elsewhere
  • Asking the second question: "What will you do with the money, and how can we help?"
  • Keeping the full range of products in every conversation
  • Coaching in the field for branch, area and regional managers
  • Conduct and compliance woven through every session
Consultancy ForLeadership teamsFormatPhased projects with training built in

Capability projects

Sometimes the gap is the system, not the skill. We work with leadership teams to diagnose and redesign how sales works — coverage, route to market, the retail sales system — and train the people who will run it.

Planning sales or trade marketing training for your team?

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